Refunds will be offered for unused, full-priced merchandise with original tags, returned within 14 days of arrival at shipping destination. Refunds are issued in the form of original payment. No returns on sale items, all sales final.
Orders received after 12pm (Noon) MST on weekdays will be shipped the following business day. Orders placed over the weekend will also be shipped the following business day. All expedited transit times apply to business days, to be delivered Monday-Friday. Tracking number(s) will be included in your Shipment Confirmation email. All shipments are delivered via the carrier of customers choosing, with the exception of orders placed via "Free Shipping." Orders placed via "Free Shipping" will be shipped either UPS Ground or USPS Priority Mail at the discretion of Cole Sport. When selecting "Free Shipping," please be sure to provide an address than can accept both UPS and USPS deliveries. Shipments to the states of Alaska and Hawai'i will be made with the most cost efficient carrier. Shipping charges are non-refundable.
In our continued effort to minimize waste and lessen our impact on the environment, please note that your order may arrive in a slightly used box or reused packing materials. We hope that you will reuse the original box if you choose to return/exchange your order.