Due to the ongoing Coronavirus pandemic, normal Cole Sport operations will be affected in the immediate future. Our top priority is the continued well being of our employees and clients and our businesses practices will be guided by that point.
During the month of May, our Park Avenue Store will be open from 10am - 5pm for customer shopping, with a limited customer capacity being maintained. We have instituted a robust disinfection plan with frequent cleanings of surfaces, restrooms, and merchandise. We appreciate your patience as we learn what works and evolve our business practices accordingly. We encourage local customers to shop online and take advantage of our curbside pick-up option at checkout.
Bike Repair and Tuning will operate on a "Curbside" basis, with our employees taking in and delivering bikes at our back door. Bikes will be disinfected after drop off and again prior to pickup. We will call you to discuss what work is needed or requested and when your bicycle is ready to be picked up.
Our Online Store will continue to operate as normal, though some shipments may be delayed by a day or two due to the logistics surrounding the pandemic.
We are aiming to offer Bike Rentals beginning June 1st, though this date is subject to change based on working conditions and county order.
We ask all customers to maintain social distancing guidelines as outlined by the CDC and encourage customers to wear masks or other face coverings. Customers may also be asked to wear gloves. Our employees will also be wearing masks and other PPE in accordance with the Summit County order.
Thank you for being a valued Cole Sport customer and your patience and understanding as we continue bringing our normal operations back up to speed.